Daily Work is “Right On”
By Katie Quinn, case management intern
You know those times when something goes wrong? For example, your car doesn’t start, your kitchen pipes start spraying water, or the item you needed delivered to your home was delivered to the wrong address. No matter how badly you want to avoid it, you end up having to call a Help Line or someone else to guide you through the process of making things right. And, inevitably, you hear the dreaded menu: “Press 1 for this. Press 2 for that. Press 3 for the other.”
As we all know, often times that initial call is the beginning of a confusing and maddening process that could turn the Dali Lama into a multi-headed monster! I once saw a normally mild-mannered man in the middle of one of those conversations suddenly take his phone and throw it into the Loring Park fountain, while screaming, “I just want an answer!”
But once in a while, the clouds part, and lady luck shines upon you in the form of a really helpful person who actually listens to your needs. Not only do they listen, they guide you through an overly complicated process, truly listen, and demonstrate real care about YOU. They work hard to offer you options you didn’t know about and they point you in the direction you need to go to make things right.
Think about that feeling of relief that washes over you when you find that guidance. How do you feel? Is your faith in humanity is restored? I know it sounds dramatic, but doesn’t it feel this way? Every year, for hundreds of people in our community, Daily Work is that guidance, that listener, that caring person.
Except, the clients of Daily Work aren’t just dealing with daily frustrations, they’re also navigating one of the most confusing, frustrating and life-altering processes: finding a a job that pays enough to live on and a little more. Look up any list of Top Ten Life Stressors and in the top five you’ll find Job Loss. It’s that significant.
But wait, there’s more! On top of dealing with the daily frustrations we all face, Daily Work job seekers also face significant challenges in many other areas.
One of the job seekers I work with, “Mary”, is an educated woman with a great work ethic and wicked sense of humor. She immigrated to this country from Liberia 18 years ago. She built a life here by raising a family, working hard, and continuing her education. She works part time in the healthcare field and came to Daily Work to get assistance with her resume and finding a full-time job.
During a recent appointment, she was stressed and anxious about whether or not the special legal status for Liberians would be terminated by the Trump Administration. I expressed concern for her situation and reminded her that we would be here for her and refer her to pro bono legal resources, if needed.
Despite her anxiety about the future, Mary still applied for numerous jobs and said she was optimistic. She thanked me for my help and said that when she’s here she feels like something is going right in her life.
Three hours later I learned that President Trump did order an end for special status for Liberian immigrants in the U.S. Even if Mary is not be deported, she still knows many people in the community who may have the life they know completely upended because of this change.
Through this ordeal, Daily Work will be here to help her navigate the confusing and frustrating process of finding stable, sustainable employment, through resume-writing, submitting job applications, and interview coaching. The staff at Daily Work will also continue to listen, care and walk with her on her journey to self-sufficiency and to the life she wants.
You know those times when something goes right? Supporting Daily Work means guiding people toward the goal of supporting and sustaining themselves. Those who can sustain themselves, sustain their families, schools, businesses, and our entire community.